Privacy policy

Privacy Policy

Last updated: November 1, 2026

Hart & Summit is a website design and development business based in Alberta, Canada. We respect your privacy and are committed to protecting the personal information you share with us.

1. Information We Collect

When you visit our website, purchase a service, or submit a project questionnaire, we may collect:

Your name, email address, phone number, and business name.
Billing information and transaction details.
Business information, website requirements, branding assets, and project preferences.
Messages and communications you send us.
Technical information, such as IP address, browser type, and website activity.

2. How We Use Your Information

We use your information to:

Process orders and payments.
Communicate about website projects.
Design, develop, and deliver purchased services.
Provide customer support.
Maintain website security and improve our services.
Meet applicable legal and accounting obligations.

3. Payment Processing

Payments are processed through Shopify and its supported payment providers. Hart & Summit does not directly store complete payment card details.

Payment providers process information according to their own privacy policies.

4. Service Providers

We use third-party platforms, including Shopify for commerce and Lovable for website development and project management.

These providers may process information on our behalf to deliver their services. Information may be processed or stored outside Canada, subject to applicable privacy requirements.

We do not sell customer personal information.

5. Cookies and Analytics

Our website and service providers may use cookies and similar technologies for essential functionality, security, analytics, and other purposes disclosed through applicable privacy controls.

You may manage certain cookies through your browser or available website privacy settings.

6. Information Security

We use reasonable safeguards intended to protect personal information against unauthorized access, loss, misuse, and disclosure.

No internet-based service can guarantee absolute security.

7. Information Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and comply with applicable laws.

When information is no longer required, we take reasonable steps to delete or anonymize it.

8. Your Privacy Rights

Subject to applicable law, you may request access to your personal information, ask for corrections, or raise concerns about how your information is handled.

To submit a privacy request, contact us using the email address below.

9. Changes to This Policy

We may update this policy to reflect changes in our business practices, technology, or legal obligations. The updated version will be posted with a revised date.